Shipping Policy
- In case there is an order cancellation. Please do so before it is shipped. Once the product is shipped it can’t be cancelled using our website.
Return Policy:
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Return/Exchange is available for selected products only. The return information is available on the product page on the website. The return policy of a product can be changed without prior notice.
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In case we do not have pick up service available at your location, you would have to self-ship the product to our office address.
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Return/Exchange charges may apply on a case-to-case basis.
Refund Policy:
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We accept the refund request if there is a mismatch in quality, size, color or design, or in case an item is missing/wrong/damaged in a combo order.
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Once the product has been picked up, the refund is processed within the next 5–7 working days using the same transaction mode.
Note for Return:
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The items should be unused and unwashed for hygiene reasons.
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The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
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Customized products cannot be returned or exchanged.
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Return/Exchange requests that are not raised within the return period (refer to product page) will not be accepted.